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Peter Hernon

Assessing Service Quality

Satisfying the Expectations of Library Customers

Buch

CHF 99.00

Preise inkl. MwSt. und Versandkosten (Portofrei ab CHF 40.00)

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Produktdetails

Weitere Autoren: Altman, Ellen / Dugan, Robert
  • ISBN: 978-1-78330-059-4
  • EAN: 9781783300594
  • Produktnummer: 23458733
  • Verlag: Facet Publishing
  • Sprache: Englisch
  • Erscheinungsjahr: 2015
  • Seitenangabe: 232 S.
  • Masse: H21.8 cm x B28.0 cm x D1.5 cm 610 g
  • Auflage: 3 ed
  • Gewicht: 610
  • Sonstiges: Professional & Vocational

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