Leigh L. Thompson

Truth About Negotiating with Someone You Hate...or Love, The

Ebook (PDF Format)

This Element is an excerpt from The Truth About Negotiations (9780136007364) by Leigh Thompson. Available in print and digital formats. How to negotiate successfully with people you can't stand - and people you can't resist. You will almost certainly have to negotiate with some people who have pathological personalities. Medicating them is not an option, so what can you do? Replace D (dispositional) statements with B (behavioral) statements. Label your feelings, not people. Change your behaviors, not your feelings. Let's take each of these points in turn...

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Produktdetails

ISBN: 978-0-13-248078-9
EAN: 9780132480789
Produktnummer: 31714302
Verlag: Pearson ITP
Sprache: Englisch
Erscheinungsjahr: 2010
Seitenangabe: 9 S.
Plattform: PDF
Masse: 253 KB
Auflage: 1. Auflage

Über den Autor

Leigh Thompson is J. Jay Gerber Distinguished Professor of Dispute Resolution and Organizations in the Kellogg School of Management at Northwestern University. She directs Kellogg's AT&T Behavioral Research Laboratory and Leading High Impact Teams Executive Program. An active consultant, Thompson has taught teamwork skills to a wide variety of executives and managers all over the world. She has published four books and over 65 articles in leading management journals and books. Her numerous awards and honors include the NSF Presidential Young Investigator Award, a fellowship at the Center for Advanced Study in the Behavioral Sciences at Stanford, and a grant from the Citigroup Behavioral Sciences Research Council.